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      Symetra

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      Symetra reviews

      Via con dios - Long Term Disability Case Manager Symetra Employee Review

      3.0
      8 Jul 2019
      Long term disability case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They started out brand new in disability and were growing very quickly. I worked with a lot of knowledgeable coworkers and had some good friends there.

      Cons

      Their software was not the most user friendly, even after six years. It took them a long time to hire vital resources, such a Clinical Specialists and Vocational Rehab people. When management changed, they let go a lot of very experienced case managers so that they could replace them with their own people.

      avatar
      Symetra Response
      6y
      Thank you for providing feedback about your experience, even though you aren’t with Symetra anymore. We agree our claim system could be more user friendly so that our case managers can better serve our customers. We have made a number of smaller improvements this year and we have some larger ones slated to be implemented in 2020.

      Explore other reviews about Symetra

      5.0
      8 May 2026
      Actuary ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, people, pay and benefits. Remote work is awesome.

      Cons

      Can't think of anything right now

      avatar
      Symetra Response
      2w
      From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
      5.0
      8 Apr 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

      Cons

      Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

      avatar
      Symetra Response
      2mo
      From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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