Poor management - Team Leader/Supervisor Swissport Employee Review

1.0
11 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Staff you work with, the buzz of the place, meeting new people everyday, no two days are the same. Perfect for someone to start career in customer service

Cons

Poor pay conditions, split shifts, lack of pattern on the roster for new staff. Roster changes without notice for old staff, unsociable hours, no recognition of hard work. Management lacking knowledge and basic people skills.

Explore other reviews about Swissport

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

See reviews by: Helpful|Rating|Date|All