One step above the chain gang, very oppressive - Senior Cargo Agent Swissport Employee Review

1.0
23 Jan 2012
Recommend
CEO approval
Business outlook

Pros

I enjoyed working outdoors instead of in an office. Driving on the ramp with the aircraft, moving cargo around JFK at fast pace is challenging and fun

Cons

Supervision is hostile if they fear your intelligence, education as a threat. Tribalism, favoritism within a certain ethnic group, which the supervisor belongs to, kills morale.

Explore other reviews about Swissport

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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