Swissport Bristol Airport - Customer Service Agent Swissport Employee Review

2.0
7 Aug 2016
Recommend
CEO approval
Business outlook

Pros

After 6 months of employment you are entitled to stand by ticket People

Cons

£7.50h !!! Flat rate so don't expect to get more for O/T , Sundays and unsocial hours (3am/4am starts are normal..obviously as airport operates 24/7/365)

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Swissport Response
9y
Our Operational staff do an amazing job dealing with deviations/delays to tight Airline schedules; issues due to Security/Weather/Air Traffic Control/Technical Aircraft/Passengers etc and of course the unsociable working hours. Working for Swissport in an Operational Role be it Customer Services Agent or Airside (Ramp) Agent or even Lead Agent, we can only guarantee you two things: ‘Every day is different, no two days are the same…” And we care! John Lamond

Explore other reviews about Swissport

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

There is plenty of available overtime.

Cons

Horrible work-life balance. Leadership is checked-out. Corporate is unreachable.

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