Pros
- If you have the time and mental fortitude to invest, it's a great stepping stone to climb the corporate ladder at this company in particular. - The problem-solving aspect of this job can be fun if you're into that sort of thing. - 4 days on, 4 days off (12 hour shifts) is nice schedule (assuming you don't have kids). - some managers are good at shielding their teams from the nightmare that is the operations department.
Cons
- Pay used to be competitive but hasn't kept up with cost of living - Goals from one team conflict with goals of other teams. When your goal happens to result in making another teams goal impossible, only some leaders will have your back when the other manager comes after you. - Drivers refuse to take the freight you have for them, Customer account reps refuse to accept that drivers don't want their bad freight. Only advice from leadership is to "Get creative". Can't go home until all the freight is covered. - Overtime gets old, 15 hour shifts were not unheard-of. Directors are okay with this, often talking about how when they were planners they would stay until 9pm some times, as if that's okay. - Hard to build trust with drivers when leadership is constantly making you bend the rules with certain drivers. - Vague threats from management to fire people every time someone makes a mistake. - I've had multiple drivers want to fight me over the years because they didn't believe me when I said I didn't have the freight that they wanted. Once a driver threatened to go get his gun if he didn't get his way -he remained employed. - Bonuses are based off profit margins, which means the team can do a stellar job the whole quarter, only to miss out on bonus pay because a high-value truck load was stolen in Amarillo, TX, costing the company upwards of a million dollars.