Managers too busy to know what's going on - Administrative Sweetwater Employee Review

2.0
22 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, Food Court. Shops. Music.

Cons

Middle management is too busy to talk to each other. Things are changing so fast that they don't talk to each other. It's easy to blame the new person as just not getting it, rather than 2 middle managers being on the same page. They didn't need me. They made the job as complicated and redundant as possible just to make it look like they were keeping busy. When you add hundred of unnecessary steps to a task, you end up hiring more people than you need. If Sweetwater middle managers weren't so busy with tasks that didn't need to happen in the first place, they never would have hired me. They didn't need me. I didn't sign on to upload just to download just to upload just to download just to create 10 copies, eat 5 of them, and arrive at a product that would have taken less than 30 second to write out by hand, only for that product to be thrown away and seen as no longer needed the very next day. This isn't rocket science. There is no reason to make things idiotic just to make employees look busy. Just to make a task seem more important than it is. Sweetwater could save millions by getting rid of stupid tasks, and getting rid of bad managers who make everything hard just to make themselves seem important, and getting rid of the redundant employees they only need to hire because middle managers made a 30 second process into a 2 hour process. Yes, it was just that bad. Not even joking. There is a saying that everyone should meditate 1 hour a day. Except for busy people. Busy people should meditate for 2 hours a day. That goes for Sweetwater. Sweetwater needs to hire an independent auditor and project manager to look at process improvement. Every tree needs to be pruned from time to time. Otherwise the vines grow wild with thorns. That is what I saw: a thorny hedge that was hostile to new employees who were smart enough to see the hedge for the thorns. You can't reason with thorns. You either remove them, or you remove yourself.

Explore other reviews about Sweetwater

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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