Covid19 - Anonymous employee Sweetwater Employee Review

3.0
30 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Usually pretty decent place to work

Cons

I had to quarantine to get tested for covid-19. They refuse to pay me so I'll have to use my pto.

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Sweetwater Response
5y
Thanks for your feedback. We added more PDO for all employees earlier this year in part to help them navigate what we knew could be a year filled with extra time off challenges for many. We also introduced a new tax-free, interest-free internal loan program to help any of our employees who might encounter financial difficulties (related to the pandemic or otherwise). If you haven't yet checked this out and have a need, I'd encourage you to do so. Of course, I understand that the challenges of the CDC-directed quarantine guidelines are hard for so many of us - especially those who are unable to be at work to earn their regular paycheck. But our hope is that the added PDOs and other support processes we've put in place can help soften the challenge. - Jeff Ostermann, Chief People Officer

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5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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