Starting to seem too corporate - Salaried Professional Sweetwater Employee Review

Thanks for your feedback. We're always looking to get better as a company and every piece of input is helpful. I'd like to respond to a few things you've shared to help provide some additional (and perhaps different) perspective. Over the past several months, we've implemented quite a few changes in our DC to make the experience even better for our employees. Since March, we have added over 100 new DC team members and have done away with any required overtime (both highly influenced by team member feedback). In addition, we have hired a number of new managers who are providing excellent leadership across all areas of the DC - and this includes new diverse leadership. We have also done 11 internal promotions in the DC since the beginning of the year so we definitely take the opportunity for career progression seriously. Also, during several weeks this spring, we had most of our senior management team (including our CEO and his wife) picking orders and packing boxes in the DC as a show of support for our many great team members working in that area. In addition, we recently updated our Paid Day Off policy to reward all of our employees (including DC team members) with additional days off to help them even better balance their work and home schedules. Regarding your concerns about employees who may be exercising inappropriate behavior, we absolutely do not tolerate this at all and seek to deal with it quickly and seriously whenever it is brought to the attention of managers or HR. In addition, all managers and supervisors complete anti-harassment and diversity training and this same training is soon being rolled out to all employees. Regarding covid precautions, we've been closely following all CDC and Department of Health guidelines throughout the pandemic (and going beyond these in many cases). These actions include staggering our DC shifts and lunch times, extensive and frequent deep cleaning of surfaces, providing free masks to all our employees, placing social distancing reminders throughout the building, removing/thinning tables and chairs from our diner areas, reminding all employees to stay at home if sick for any reason, utilizing our in-house doctor to consult with employees on any type of sickness they are experiencing, and placing hand-sanitizer throughout the building for easy access. We'll keep listening and pressing forward with improvements. Thanks again for sharing your perspective. - Jeff Ostermann, Chief People Officer