Beware of corporate office and the notorious Reimbursement - Reimbursement Sutter Health Employee Review

1.0
8 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Do you like getting your nose brown? You'll get promoted and treated well even if you cant do the work. Friends or family with management/directors? Congrats! That's all the qualifications you need. Be ready for special treatment in front everyone and for management to annouce you're their special pet. In trouble with HR with things like sexual harrassment? Congrats! Management will cover you and bury the whole thing. Do you fall into the above and your entire team can't do work resulting in pushing your work to a consulting company? No problem! Management is now hiring 5 more to do your teams work and they're giving your work another team so you can keep watching YouTube. If you like to see people's careers and lives get ruined by the above people? Great! They will scheme and lie and backstab to do just that. Welcome to Reimbursement at Sutter! For the sake of current and future employees I wish I'm kidding.

Cons

Horrible compensation outside of medical benefits. Holidays use of PTO. Mandated no work from allowed coming from leadership... Unless you're a manager then you can work from home. If you like to build a career and grow look elsewhere. Learn and get out. They won't promote or even allow mentorship. Low pay. Incompetent people will work less and make more than you. Oh and they'll get promoted too. They STILL don't have an enterprise anything. Every department has create their own server and database and piece the data together. Come on, you're not even allowed put anything on the 4 foot wall. Unprofessional Directors and Managers. Ever hear a manager scream and yell at employees or talk about how dumb they are? I haven't until now

Explore other reviews about Sutter Health

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The top-notch professionalism work-culture is what made me decide to switch from a contract-worker to a full-time RN.

Cons

I wish that the N95 mask requirement was included while I was in Chicago in my remote physical and urine drug testing during pre-employment. I had to fly in SF for one day to meet the N95 fit requirement then fly back to Chicago to spend more time with family.

3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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