Pros
● Remote workplace ● Great coworkers ● Supportive management
Cons
● Low pay. This depends almost entirely on the vertical. Some verticals use "bonus opportunity" as an excuse for stifling pay, with the bonus requirements being restrictive and often hard to meet. The bonuses are low as well and only bring total wages earned up to "slightly" livable. ● High stress. Most of this, again, depends on the vertical since that influences which customers will be calling. Management tends to be understanding but ultimately this doesn't help much in day-to-day situations. ● Limited opportunity for transfer or career advancement. ● Overall, not worth the time for anyone beyond students or people in need of temporary work. Not great for a long-term career.