Good Intentions, Poor Execution - Account Manager Suso Digital Employee Review

Thank you for taking the time to share your experience. We’re glad to hear that you found value in the relationships you built during your time at SUSO, appreciated the flexibility and environment in our Poznań office, and had positive experiences with our team members and the support of your colleagues. Creating a welcoming and collaborative culture has always been a key priority for us. That said, some of the perspectives shared don’t fully reflect our intentions or how many within the team experience life at SUSO. Our leadership philosophy is built on trust and autonomy, and while we acknowledge that oversight is sometimes necessary, particularly in a fast-paced, client-focused environment, we are continuously working to strike a balance that empowers individuals without sacrificing quality or accountability. Regarding growth, promotion, and communication: we recognize that no system is perfect, and we’re actively refining our internal processes to improve clarity, transparency, and development opportunities. We also understand that periods of high workload can be challenging, and we are evaluating how to better manage resource planning to maintain consistency. While we may not agree with every point raised, we do appreciate your feedback and the opportunity it gives us to reflect. We’re committed to learning and improving and we wish you all the best in your future endeavors. - The SUSO Team