This Place was the Worst - Anonymous employee Surcheros Employee Review

Basically, the title. No exaggeration. This place was the most exploitative and toxic job I have ever had. Not only do they lie about "paying the highest wages" with "great benefits", they will try to, as the General Manager once said to me, "squeeze every last little bit of work out of you" without breaks or raises. Schedules are inconsistent and the place is so short-staffed at all times that everyone ends up doing several things at once with no time to breathe. They try to control every aspect of your personality and tell you to, "act like you're having fun" even though you're clearly not. If you're not in high school and you work night shift, you will likely work 'til almost 1:00 AM every night while day shift and high school students never work a minute over their scheduled time. Worst of all, they treat their employees like they're all a burden on the company rather than an asset. This company cares so little about their employees that if a customer is having a bad day and decides to take their anger out on you, curse at you or belittle you, management's first reaction is to write you up and treat the situation like it's your fault. They force you smile and act "happy" (even though no one is happy working here) or face being written up. Make a mistake because you're so busy doing five different things at once? Write-up. Customer complains about a single burnt chip they saw in their meal? Write-up. Take a 30-second break to take a drink of water because you're dehydrated - you better believe you're getting written up. No discussion, no warning. Straight to punishment. In fact, management is encouraged to write employees up as much as possible over the most minor things so they can, "have a paper trail to keep employees from collecting unemployment" when they inevitable get fired. Also, despite their constant price raising, corporate is always threatening to take away raises, eliminate positions and cut hours... Unless of course, you're the son or daughter of one of the corporate managers; they will always get the hours and pay they want and will always be the first up for promotion. For everyone else, the corporate office treats you like you're a worthless nobody and blames literally all the company's shortcomings on you and the other employees. Luckily for me, I was able to earn my college degree while working at this wretched place and have since moved on to a job in a field that I love; but one thing I am 100% certain of is that I will never work for these people ever again under any circumstance. Even if I was facing homelessness and had nothing to eat, I would never accept a job at any of these restaurants. As long as the people running this place are still in charge, nothing will ever change. TL; DR: Very low pay, inconsistent schedules, no PTO, consistently short-staffed, extreme amounts of multitasking, very short if any breaks at all, constant write-ups for minor incidents, no empathy for working adults or nightshift employees, extreme favoritism, and a completely rotten attitude from the corporate office.