11mo
A direct message from Norty Turner, CEO:
Thanks for the thoughtful feedback. I agree—our field teams, and the connection, care, and pride they bring to serving our customers, are at the heart of what makes Sunstate special. It’s something we deeply value and are committed to protecting as we grow.
I also understand how unsettling change can be. It takes time, but we’re moving with purpose—clarifying roles, aligning expectations, and executing a strategy built for long-term success. At Sunstate, we believe in challenging ourselves—and each other—to continuously improve, learn, and grow. I appreciate you taking the time to do just that. I won’t get everything right, but I do listen. And feedback like this helps shape what comes next.
—Norty