Pros
Flexible working hours, supportive team mates where we were all on a mission to support children and young people with special educational needs. As a new employee within with Sunshine Support it felt really good because all my boxes were ticked about what I needed from a job, I felt appreciated and valued especially because I was working for what I was told was a high profile company - “the fastest growing SEND company in the UK”. It felt too good to be true.
Cons
It was too good to be true. I experienced the marketing as misleading and that customers were charged a lot of money for services where some staff had no professional qualifications. I was publicly ‘sold’ to customers as “brilliant”, my workload increased until I was swamped with cases and I felt undermined and belittled when I couldn’t cope.