Store Manager - Anonymous employee Sunglass Hut Employee Review

2.0
21 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One free pair and free eye exam every year.

Cons

The company always say people work for people, I actually think people work for money......The company constantly changing its policies, and upper management comes up with different plans every few weeks that you have to achieve their goals. Upper management don’t give you the support you need, and when you don’t make goal they accept no excuses. You are expected to be on the floor all day to sell and train your employees and run operations every single day. The company comes up with many different goals that you have to achieve, and you also have to schedule with a very tight budget. Goal is always high with little hours you can spend, you always work alone and you usually don’t get a break. It’s easy and fun to be an associate, but it’s too much work to be a store manager. You must take returns from other store, it hurts your store number and that’s one of the reasons that you can’t make goal. Commissions is a joke in this company, you don’t get any commissions if store doesn’t make goal, most associates lost their passion and energy when they don’t get any commission or rewards from the company, high expectations and minimum pay are the two main reasons the store started losing people. The company makes so much money but it never really take care or rewards employees like most companies do.

Explore other reviews about Sunglass Hut

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get to make connections with some fun customers and you get a free pair of glasses once a year.

Cons

literally everything else is a con. management is very discriminatory and favors people who are closer in race/ethnicity. they do NOT take criticism well but will micromanage every single thing you do or don’t do. the stores are unkept and literally dirty in every way imaginable. you will never be offered a raise. you will never be offered to move up. if you’re part time, you can expect 4 hours a week and that’s it. if you ask for more hours you likely won’t get it but they will call you last minute (often hours before a shift) as soon as they need someone for coverage. commission is like maybe 1%. goals are sometimes unreasonable and do not adjust according to weather, events, traffic, etc. management constantly watches surveillance cameras throughout the day just to nitpick employees in real time.

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