Asking too much of their employees with very low pay - Store Manager Sunglass Hut Employee Review

2.0
29 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Good discounts, they let you buy glasses at 50% off a few times a year.

Cons

Employees are expected to be loss prevention specialists, there is absolutely no security system in place. Expected to keep your eye on 1000+ pairs of glasses while delivering great customer service to multiple customers and working alone. Regional Manager only wants to hear about how everything is great, does not want to hear constructive criticism. Sales Associates are expected to be mini managers and run the store alone but are barely paid above minimum wage. Extremely stingy with payroll hours. Don't expect to be able to take a break to even use the bathroom on a busy day that you are working single coverage.

Explore other reviews about Sunglass Hut

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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