1. Culture—superb culture—fun, considerate, non-political, hardworking, intelligent people. They do an excellent job at hiring good people.
2. Great support and flexibility for their customers. They are very nice to work with.
3. Internal teams are very responsive. They’re very quick to help and even proactive.
4. The company works hard to innovate and support customer needs.
Cons
None at all—no company is perfect but this company comes pretty close.
Lack of processes and oboarding
Seniors do not mentor
Lots of stress and changing prorities
Heavy workload
Sumsub Response
3mo
Thank you for sharing your experience!
We’re glad you enjoyed the flexibility of our remote setup, but we hear you loud and clear on the stress of shifting priorities and the need for better mentorship.
We’re working hard to mature our processes and support our seniors in guiding others, as we want Sumsub to be a place where great products don't come at the cost of burnout.
We appreciate your contribution and wish you the best!