Below high school - Anonymous employee SumUp Employee Review

1.0
2 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are approachable. Whether you can trust them is a different story.

Cons

Read customer reviews. They tell you everything. Low quality products, unhappy customers. They create more problems for merchants, not helping their businesses. This company doesn't have CPO. Random hiring, constant layoffs by immature management. They never learn from the past, repeat the same mistakes again and again. No strategy, no long-term plans, they only care about their job securities. Micromanagement by immature management. Constant idea stealing, no credits given to right people. To get things done and promote you'll have to be their 'friend' who say yes to anything. If you have high work ethic or you would like to work for a product company cares their customers, this is not a place for you. I was often ashamed of being an employee. Many spend their time on gossips and politics, not on actual work or relevant skills. Lots of manual work, poorly managed legacy systems, too elementary tasks. You'll feel stuck in your career.

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SumUp Response
3y
Thank you for taking the time to give us a review and feedback. While we admit that we are not perfect and don't get everything right the first time, we are continuously assessing how we can improve the infrastructure, how we manage communications with our merchants and and provide the right tool for our employees. We are disappointed to hear that you were dissatisfied with your career progression as whenever possible, we do our best to promote from within and provide internal opportunities for our employees. We appreciate your service to SumUp and wish you well for the future.

Explore other reviews about SumUp

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

My time at SumUp as an Account Executive was a truly valuable chapter in my career. From day one, I was impressed by the company’s commitment to its employees — the culture is people-first in every sense. You’re not just a number here; your well-being, development, and growth genuinely matter. One of the key reasons I joined was my manager, AnneMarie. She’s an exceptional leader — intuitive, empathetic, and deeply in tune with her team. Her ability to understand and support people individually created a space where I felt constantly encouraged to grow, even through the natural ups and downs of a sales role. Her leadership was a game changer for me. The role itself isn't easy — as expected in a sales position, you’re responsible for generating your own leads, cold calling, and walking into businesses. What made it all worth it was knowing that leadership at SumUp sees and values hard work and authenticity. When you put in the effort and show up as your genuine self, it’s recognized — and that made a huge difference in my motivation and performance. You are rewarded as well for performance that is solely activity based which was a huge motivator for me in months where I struggled to hit quota or when I first started building my pipeline . Overall, if you're looking for a place where you can grow, be challenged, and be supported by a strong team and inspiring leadership, SumUp is a fantastic place to be. I’m grateful for everything I learned and the relationships I built during my time there.

Cons

Cold calling Driving car package is minimal Better support with merchant retention No protected zip codes

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SumUp Response
9mo
Thank you for such a thoughtful review—it truly means a lot to hear how impactful your time at SumUp was. We're especially glad to know that your manager, AnneMarie, left such a meaningful impression. Leaders like her help bring our values to life, and it’s wonderful to see that recognized. We appreciate your honest feedback around sales support and territory structure. Your points about pipeline building, leveraging top performers, and considering protected zip codes are well taken and will be shared with the relevant teams. We’re always looking for ways to make the experience better for our sales teams, and insights like yours help us grow. Wishing you all the best in your next chapter! We're always striving to grow and improve—thanks again for sharing your thoughts with us.
3.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sense of feeling of an entrepreneur

Cons

Product was not the best

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