sales-minded and overly-strict management - All Rounder Sukiya Employee Review

3.0
8 Nov 2024
Recommend
CEO approval
Business outlook

Pros

- If you enjoy gossips this is the place, lots of gossips generating everyday from different district and outlets - Co-worker are generally enjoyable to work with totally depends on outlets - Their pay is decent it has 6 days annual leave, 2x PH pay, weekend bonus, attendance bonus, incentive from reaching sales target and there's also increment in salary $0.5-$1 but its totally depends on favoritism from Store Inspector. - Free staff meal(s) (limited to only a few options) and tap water

Cons

- The management is really strict with SOP and staff meal policies. They expect the store to be sparkling clean, but we are always understaffed. - They push employees to go above and beyond, to the point where some become physically exhausted, I heard that one of them got a slipped disc from working - There is almost a constant surveillance through CCTV, with management looking to catch employees out and issuing warning letters. - Their outlets are frequently under-staffed as management want to cut cost for paying salaries (often asking staff to go back early if sales are not meant during the day) - They continue to open new outlets, even though there aren’t enough staff to handle the daily operations at current locations. - Almost impossible to transfer outlets and guilt trip you into staying in the same outlet - The uniform policy is very strict; it must only be worn in the store, and we have to either cover it or change, including toilet breaks. (Would issue warning letters if this is not met) Observation - If sales targets aren’t met, store managers are held accountable and reprimanded.

Explore other reviews about Sukiya

4.0
28 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Really good job very pay

Cons

not good job bad bad

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Competitive salary for employees commuting from Malaysia. * Good exposure to fast-paced restaurant operations. * Opportunity to develop multitasking, teamwork, and time management skills. * Experience may be positive when working with supportive managers and colleagues.

Cons

* Long working hours and physically demanding workload. * Management and workplace culture can vary significantly between outlets. * Perceived favouritism and inconsistent management practices may affect employee morale. * Staffing shortages can increase pressure on remaining team members. * Work-life balance can be difficult, especially for cross-border commuters.

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