Pros
Firstly do not trust those positive reviews, they're hardly true, freshers POV. Good in the beginning, sad ending. Work from office (Pros): 1. AC 2. Good coffee 3. Carrom and deep conversation with colleagues during night shifts 4. Annual day which happened once, it was fun WFH (Pros): Hmmmm.... Salary was decent, but then during hike everyone's on hibernation ( 5 months of hibernation :0 ) Best part is when you leave, you gets comp offs accumulated as cash...so I suggest to try this, accumulate comp offs as much as possible (some 40ish is the limit) and get them as cash at the end :)
Cons
1. All we did in 18months was create tickets and assign them to various teams manually (even though they knew the tool could be automated) 2. Windows server patching, funny thing is even kids these days know how to update OS 3. Created reports totally unnecessary, like totally, not useful at all 4. Leaves though you can forget, I had so much comp offs accumulated (felt rich at the end. Reason in PROS) 5. Not even a single get together, its just work work and workkkk 6. Team outings lol, every "one on one" they promise to have one, but then later everyone's lost 7. They ask us for trainings requirement, after we provide them a list, boom lost here too 8. Internal job posting happens secretly for a special set of employees, which nobody else knows even happened. The nest day when you check shift roster, SURPRISE people moved to different team. UNFAIR!!! 8. Hike in 1st year was 3.5%, 1% went for PF, other 1% for some deduction, rest we got which obviously went for WIFI every month since its WFH. Wondering about hike the 2nd year?? I resigned way before the hike even happened. 9. You are an employee until you resign, after that welcome you're a stranger 10. They deduct 10%of monthly salary during notice period (60 days), which will be returned at end. I know!! strange right?! 11. Just 4 guys working 24*7 shifts, yea you guessed it right! You are ALONE, whether its morning, afternoon or night shift. 12. Sometimes L2 wont be there in shifts, if that happens you're DONE. Workload will be next level Suggestion to freshers: Please start studying/preparing for interviews after a year here. You'll literally be wasting time otherwise.