Stay away from this dumpster fire - Anonymous employee Steven Madden Employee Review

1.0
16 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing stay away. I’m only continuing writing here because it required more words. Seriously apply somewhere else because here is not the answer you seek.

Cons

Everything about the company. Sales staff in corporate is totally incompetent. They have no back up plans if they lose customers and nothing in the pipeline. The whole point of sales is to always be selling well these guys get a big fish then kick their feet up and let everyone else do the work. From employees being forced to serve clients lunches to making you stay late with no compensation. This company hits on every red flag in the book. Upper management is clueless, they don’t give a flying you know what about employees. They work their employees to death and if something goes wrong they blame the lowest person on the totem pole and let who really made the mistake slide. No ownership of anything it’s always someone else’s fault or up to someone else to fix. As i states stay the away. You can also probably make more being an intern at a real company not one that’s run by a criminal who has served jail time.

Explore other reviews about Steven Madden

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

1.0
14 Mar 2026
Recommend
CEO approval
Business outlook

Pros

•Great stepping stone into mid-tier fashion retail •Excellent employee discounts (50% and some months 60%) •Get free shoes every season •Easy & straightforward training

Cons

• Favoritism toward certain employees can impact fairness in opportunities and treatment. • Workplace culture can sometimes feel overly focused on pleasing management rather than collaboration. • There have been instances where employees felt they experienced retaliation when management disagreed with how someone operated in their role. • Scheduling flexibility is advertised for employees with second jobs, but in practice there may be pressure to commit to specific opening or closing days. • When concerns are raised, coaching from leadership can be inconsistent, and discussions have at times turned into workplace gossip rather than constructive feedback. • Transparency around promotions and full-time opportunities can be unclear; employees have reported being told no positions were available while listings appeared externally. Management bonus incentives are relatively small (around $250 at most) and may be affected if store labor hours exceed the allotted budget. • Some employees feel discouraged from taking mental health days due to perceived judgment. •They allow misbehavior of code of conduct

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