Stay away from claims - Administrative Assistant State Farm Employee Review

1.0
17 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Not many great things to say right now

Cons

They can’t keep claims employees for anything right now because they’re working them to death instead of hiring a proper amount of people, performance managing those who don’t carry their weight, and providing proper training. I work in an administrative assistant position but was just involuntarily reassigned to work as a claim associate for a few weeks. They frame it as a “development opportunity.” I don’t want development in claim handling. If I wanted to be a claim handler, I would have applied to be one. This was done on a Friday afternoon and is effective Monday. We got zero information about what we’d be doing, and we’re once again given the message that the work we do as admins is not important and can just be dropped. Love spending the whole weekend anxious and wondering what I’m walking into Monday.

Explore other reviews about State Farm

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great onboarding Excellent and fast training to licensure Great culture

Cons

A bit vague and ambiguous at first

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All