2.0
25 Jan 2018
Current employee, more than 10 years
Dallas, TX
Recommend
CEO approval
Business outlook
Pros
Fair pay. No stockholders. Historical good brand with tradition of good customer service.
Cons
Agents are extremely overpaid and overall do very little and have little knowledge about the industry. New CEO has driven the company into a downward spiral to attain unnecessary goals resulting poor underwriting & outrageous premiums. Poor working conditions for micro-managed employees resulting high turnover resulting an overall decline in customer satisfaction.