Great for a Starting Job - Customer Service Representative (CSR) Startek Employee Review

4.0
12 May 2023
Recommend
CEO approval
Business outlook

Pros

The pay is good for a first WFH/customer service job, and being able to work from home is amazing! Getting VTO is also a big plus as a college student. Benefits are also pretty nice! The supervisors/coaches are also really chill and laidback.

Cons

Some of the coworkers are really weird, and you have to tell your boss when you're going to the bathroom. The software you have to use is also unreliable at best. It's constantly slow and breaks down, even when you're in the middle of a call. Getting PTO is also a slow process. You get 2 hours per pay period, and when you call out or something, it gets applied without your permission, which makes building it up a hassle.

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Startek Response
3y
Thank you for sharing your review. We're happy to learn that you enjoy the benefits Startek offers and appreciate the opportunity to work remotely. We value your feedback and it will be shared with the relevant teams to help drive continuous improvement.

Explore other reviews about Startek

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The team was very helpful Open door policy Training was great

Cons

When business slowed down we were released from the phones, so we did not get to work full 8 hours

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