Squarespace - Customer Support Associate Squarespace Employee Review

3.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

A full remote working environment. certainly lots of room to grow but given the company appears to be pivoting to offshore all their workers, growth seems less likley in the long term.

Cons

Job has been made redundant, (paying people in this country is too expensive so they need to offshore it to increase the year on year profits) only a matter of time before it happens to the support roles in the American and Ireland teams.

Explore other reviews about Squarespace

5.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Challenging work, in a good way - Freedom to work with new technologies to solve problems - Steady, structured onboarding and ramp-up for newer employees - EXCELLENT work/life balance, best I've ever seen - Cool office with delicious free food and fun happy hour events - Company culture is relaxed and fun - Leadership is transparent about the overall status and direction of the company - Easy to change teams if you want

Cons

- No yearly bonus, but the work/life balance makes this worth it, at least for me.

1
3.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

interesting place with smart people

Cons

the product was great but there lack serious creative momentum behind the marketing. everything always felt off

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