Sprinklr

Company in transition - Account Executive Sprinklr Employee Review

4.0

2 Mar 2025

Recommend

CEO approval

Business outlook

Pros

The Sprinklr platform is a real winner! The platform has many built in AI features that enrich the value of Sprinklr. With some of the leadership changes there is more structure to operate and Sprinklr is addressing some operational gaps in delivery and post sales success/support.

Cons

There's been lots of uncertainty in the last year in way of stability. with a change in leadership Sprinklr has been pivoting back and forth in their company strategy and how things are done. There are some needed changes that are being implemented for the better. The new CEO is stabilizing Sprinklrs direction. Sprinklr has historically delivered very poorly leading to lots of "saves". When Sprinklr get it right, its a very powerful partner

Sprinklr Response

Thank you for sharing your thoughts! It’s great to hear that you see the strength of the Sprinklr platform and the value our AI capabilities bring. Together, we’re redefining the world’s ability to make every customer experience extraordinary. We understand that change can create uncertainty, and we’re focused on ensuring that every shift is purposeful and helps us move forward in a more stable, strategic direction. Please keep sharing your experience as we improve and grow together.

Company in transition - Account Executive Sprinklr Employee Review

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