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Spokane Transit Authority

Is this your company?

It's a trap! - Driver Spokane Transit Authority Employee Review

1.0
20 Jan 2020
Recommend
CEO approval
Business outlook

Pros

There is nothing at this company good enough to outweigh the bad.

Cons

This is the worst company I have ever worked for. They rope you in with decent benefits and big talk of how great the company is. By the time you realize it will never "get better" like management promises it is too late, you're trapped. Working for this company was like being in an abusive relationship. You are treated like garbage with zero regards to your personal time. STA picks and chooses when to follow the contract and when you file a grievance they jerk you around for two years before anything gets settled. Upper management is a joke. Bad decisions are made that negatively effect customers and employees but nobody ever does anything to rectify the situation. If you want to get away from driving there is no where to go within that company unless you are ok with being part of the problem.

Explore other reviews about Spokane Transit Authority

5.0
10 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The people at STA are amazing

Cons

None that I can think of

2.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are fine, especially the free transit pass. Pay seemed reasonable.

Cons

Management plays lip service to improvement of systems, documentation, processes, etc., but demonstrates no actual interest in action. On-call rotation is short due to small IT staff, and covers everything - including systems outside your role. Many systems are undocumented, or poorly documented as word docs in a shared drive. Middle management is incapable of and inadequately trained for their role, and upper management does not seem to care. Individuals are micromanaged and laid out to dry for mistakes or misunderstandings. Polite corrections are frequently taken as personal affronts. Staff handbook was "not available" from HR for the length of my employment.

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