Poor Management / Great Staff - Patient Services Representative SpineZone Employee Review

2.0
4 Apr 2025
Recommend
CEO approval
Business outlook

Pros

- In-clinic staff/leads are very kind and supportive - Easy to contact HR - Easy hiring process

Cons

- Micromanagement - Not enough support from external leads - Short-staffed with no plans to fix - Low pay range - Toxic interdepartmental communications - Unexpected layoffs - Multitasking / doing 2-3 jobs under 1 title

Explore other reviews about SpineZone

5.0
22 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Great culture and pay. Company really cares about the vision

Cons

No complaints except we sometimes experience growing pains

2.0
11 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are amazing, company has a good mission

Cons

No opportunities for career growth, salary adjustments are capped at a low rate and do not match inflation. Terrible interdepartmental communication. Toxic management culture. Head of HR appears loyal to the founder, not to employee protection. Complaints are not taken seriously, office politics are detrimental to employee morale. Verbal harassment from supervisors is normalized, common for management to yell or insult both peers and direct reports.

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