Violation of Fair Labor Standards Act (FLSA) - Anonymous employee Spectrum Employee Review

2.0
12 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and PTO policy along with their tuition assistance program.

Cons

Management is completely unfamiliar with the federal laws on wages and reporting. It seems like they lack knowledge of the fair labor standards act (FLSA) which is extremely important in their roles to a non-exempt hourly workforce. This has been an ongoing issue for years and an increase in violations in the more recent year with changes to management. The non-exempt hourly team is continually asked to perform work off the clock including but not limited to signing into the work phone and laptop hours before their shift to determine their route for the day which can easily take 20-30 minutes. Under FLSA that would be compensable time. They have also told the team that work meetings/training are to be considered their lunch breaks on multiple occasions regardless of the fact that not everyone can eat the limited food selections and that they are technically working and on the clock. These practices are what causes low moral and negative culture at Spectrum. Considering the leadership continues to ask employees to work without pay which is completely unacceptable and has already been brought to executive leadership via anonymous emails over two months ago now with little to no resolution to this matter.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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