Customer Service Representative - Customer Service Representative Spectrum Employee Review

2.0
7 Oct 2009
Recommend
CEO approval
Business outlook

Pros

The compensation is very good, and better than most in the area. Reps start off at $12.00/hr plus commissions, which can range from $25/week if you barely try to $150/week if you put in a lot of effort and are very good. It's especially helpful if you have some sort of sales background. The other benefits are also very good - health/dental/vision, 401k matching, and about 3 weeks of PTO per year.

Cons

The customers are mainly horrible. The work is pretty boring after awhile. Some of the departments have a variety of shifts (4 day work weeks, part-time, second/third shift) and some don't.

Explore other reviews about Spectrum

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Overall they treat everyone with respect and there is a good work/life balance and everyone seems proud to work there. A ton of people have been working there for 20+ years.

Cons

None really, we were treated decently.

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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