Pros
Free cable, home phone, & Internet Decent health, vision, & dental plan for a private company Decent 401k & stock purchase options This position is a decent start: starting pay is $15.75 an hour; $16.50 on the weekends; $17.50 an hour on overnights. You don’t need a high school diploma or college degree (do need a GED). Your birthday and performance is publicly celebrated. Overtime is available; They will pay for you to go back to school, but only for certain degree programs. 2 weeks of vacation and 32 hours of personal time per year They even celebrate MLK Day as a paid holiday...1.5 pay if you work... If you have another cable service, they will buy you out of that cable service contract. If you live in North County, Missouri, your commute time will be less than 20 minutes.....
Cons
For this job, turnover is high. Be prepare to see people coming in going in less than a year. The company will not let you rollover your vacation days or personal days at the end of the year. 2 weeks of vacation per year and 32 hours of personal time...at the end of the year....use it or lose it. You can’t transfer until you have been in this position for a year (since you are taking at least 400-500 calls a month, with people/customers complaining about their service and dumping their life problems on you, including yelling and cursing at you, transfer should be reduced to 6 months) Not for those who just graduated from college......if you happen to slip in, you are in for the shock of your life... 3 weeks...8 hour days of training needs to be revamped. But it is a paycheck for sitting in class and dozing off while the trainer is lecturing and while your classmates/coworkers are talking about what they did last night or last week episode of the Game of Thrones.