Pros
The CSR group gets along great with each other, and it's nice that we have busy times and slow times during the day. You can take a breather. Management is very friendly, benefits are good and I love that you don't have to work weekends.
Specmo is also a fun place to work. They've started doing a lot more employee activities lately and it helps keep everyone getting together like a family.
Cons
Can't really think of any. This is my favorite job I've had.