Pros
- exemplary sanitation and cleanliness standards
Cons
-equipment not kept up to high priced expectations -certain locations are better than others -the actual owner believes every employee is just money in his pocket and that they can be easily replaced -lunches/breaks are taken off by head office EVEN if you haven't had a chance to even eat within 8+ hours -staff are belittled and ganged up on by management and senior staff -It's commissioned based so if you actually want to make a decent living, you need to rip off customers by rushing services, charging extras for things that aren't, with spa equipment that doesn't work properly -You are not allowed to have a complaint or you will be made to feel like you're not qualified to even drink water - Nothing in place to motivate or recognize staff - I've heard management (who are only certified in esthetics ) tell journeyman hairdressers how to do Hair and salon stuff. (Not knowing what they're talking about)