I believe the four 5-star reviews on the same exact day should be pretty telling. Also, going from a dignified and professional standard reply to negative reviews to childishly and unprofessionally picking apart each point, is also an admission of guilt to the truth of each point. I can absolutely confirm that the reviewer that complained of cliques is correct. Cliques tend to happen in any workplace, but the issue lies in the fact that the cliques are created and perpetuated by management and you will absolutely be targeted and treated differently by them if you are not part of their clique. I would argue that customers receive better service when the work/life balance of their sales reps are that of a quality one. 12 days of PTO (vacation and sick leave included) breed a culture of toxicity, both physically and mentally. If you do call out sick, you are often treated with resentment and doubt. The lack of trust from management to the employees is evident and will never result in effective leadership. This is not a sales company, it is an order processing center. The amount of stress that you are put under does not in any way equal the menial pay that you receive.
