Old Soul was a vibe - Anonymous employee SoulCycle Employee Review

4.0
27 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers, had some of the best times of my life on staff and made amazing friends, opportunity to move up (to a certain point)

Cons

So much turnover, new Soul isn't the same

Explore other reviews about SoulCycle

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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