Loved my experience - LPC Therapist SonderMind Employee Review

4.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

-Provide referrals -Handle all billing -Privide HIPPA compliant video platform -Handle credentialing with insurance -Offer CEs -Easy note taking and submission process -Easy onboarding and support -Competitive pay

Cons

-The referrals decrease the longer you are with the app -Some crashing of their video platform recently -They used to be easy to contact and work with, now you can only contact via email and the most recent email I sent notified me that their response may take 8 business days. 8! this is so frustrating because my inquiries are usually more time sensitive or cause disruptions for client services. -Only 50% of my email inquiries have been answered in the last two months

Explore other reviews about SonderMind

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

SonderMind has been one of the best work environments I have experienced in my 23-year career. The company genuinely cares about employee well-being, ensures employees are recognized for their contributions, and fosters a culture of respect among colleagues—something I have never experienced to this degree in any prior workplace.

Cons

I genuinely cannot identify any cons of working at SonderMind.

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SonderMind Response
3mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ability to make your own schedule.

Cons

Have not had a rate increase since 2020. The referrals are not consistent and many of them are almost a waste of time.

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