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      Softworld

      Part of Kelly

      Engaged employer

      Softworld reviews

      A lot of opportunity …..if you are part of the in-crowd - Delivery Manager Softworld Employee Review

      2.0
      6 Jun 2024
      Delivery manager
      Recommend
      CEO approval
      Business outlook

      Pros

      A lowly of opportunity to grow, upper management is amazing all the way from CEO and the Director of Training and Development. There is some potential for growth but be ready to jump through a lot of hoops.

      Cons

      There was one manager whom was overbearing, rude, disrespectful, if you were not part of their “in crowd “ you were berated, belittled. SOFTWORLD only cares about one thing and one thing only and it’s not their consultants or their recruiters, all that matters to them is money, it is not a job for a person with a family, if you are a single person and can go out and drink after work , okay with making decent money with hard work and no encouragement then this job will be perfect for you. They sure make you know if you aren’t a fit and force you out quickly and not quietly, if you are put on a PIP that means you have a countdown clock on how much longer you are there, they will tell you it’s a motivational tool to light a fire but your days are numbered.

      avatar
      Softworld Response
      1y
      Hi - thank you for your candor, and I'm very sorry to hear that some of your experience was negative. There's obviously some very individualized feedback here, and I hope you addressed your concerns with any level of management, including HR , Supervisory and/or Executive teams. I can also be reached personally at 781-373-8452, and would appreciate any context. I fully agree on some of your critiques, an example of which is the importance of Town Hall style consistent communication, which we reinstituted company-wide this month. Beyond that, I'm open if you'd like to share more, am sorry that parts of your experience were negative, and I wish you success in all future endeavors.

      Explore other reviews about Softworld

      5.0
      10 Nov 2025
      Quality operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very open and communicative recruiters

      Cons

      No Cons at this time

      avatar
      Softworld Response
      2mo
      Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
      1.0
      11 Feb 2026
      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      I was able to work primarily remote. As an Account Manager, it might not be a bad gig

      Cons

      Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

      avatar
      Softworld Response
      2mo
      Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
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