Wouldn't recommend - Recruiter Softworld Employee Review

2.0
22 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Kitchen is stocked with food, very good training program if you want a career in recruiting.

Cons

The company is a revolving door. For example they hire a big ERT class every few months because they know not everyone will last or they will be fired. One person in upper management tries using "do this or you'll be fired" type pep talks which is ineffective and hard to take seriously. The company expects X amount of dials in a given period of time because dials lead to submittals which leads to deals. Makes sense, but if you have a day where you have 5 submittals you're expected to still have as many dials as the person who had 0, and you'll be asked why you have less dials. Maybe some need that level of micromanagement but for most I'd look elsewhere.

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Softworld Response
3y
Thank you for your feedback. While everyone has the right to their own truth, we're not going to get into the details of this review, because the statements it makes are categorically incorrect. I agree with the reviewer in this case - if you want the type of environment as described, you should look elsewhere. If you'd like to learn more about what our environment is actually like, I'd encourage you to talk with our Talent Acquisition team, review our social media, understand who works here and the career paths that they've earned. It is true that we ask recruiters out of training to focus on connecting to many consultants as they are still developing their craft. However any recruiter, senior or junior, who can properly connect 5 quality consultants to one or more client engagements in a day, does not have a problem dialing a phone. We are professional recruiters at Softworld. We are focused on speaking with the best consultants…not the most. I respectfully but vehemently disagree with the person that wrote this - that said, if they would like to share more of their perspective and perhaps clear up any confusion, I encourage you to follow up directly with me. 781-373-8452.

Explore other reviews about Softworld

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Very open and communicative recruiters

Cons

No Cons at this time

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Softworld Response
3mo
Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
1.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I was able to work primarily remote. As an Account Manager, it might not be a bad gig

Cons

Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

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Softworld Response
3mo
Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
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