If you want to be complacent, this is for you - Anonymous employee SofterWare Employee Review

3.0
15 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good PTO and work from home/remote options. Some managers are knowledgeable and willing to help.

Cons

Mass favoritism. Management picks and chooses who policy works and doesn’t work for. Coworkers not held accountable for lack of knowledge which leads to your position taking on more since they refuse to handle the problem at the leak.

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SofterWare Response
4y
Thank you for leaving a review of your experience while working at SofterWare. As we continue to navigate the challenges of this pandemic, offering plenty of time off and flexibility in schedules is of paramount importance to us for the sake of our employees work/life balance and mental health. That flexible mindset extends to dealing with many situations involving employees and while we definitely operate using a shared set of policies that are uniformly applied, there’s also room for making adjustments based on the unique situation. There are times that different remedies and support are needed and every employee is entitled to empathy and a solution that meets their specific situation. We have a solid track record of implementing changes based on employee feedback. Based on staff feedback, we recently changed our profit sharing to provide more money each month to your paycheck, and more changes are coming to our salary and bonuses in early 2022. Salaries are benchmarked against similar companies in the area to ensure we’re exceeding expectations, and pay raises are based on both the cost of living increase and merit. We hope you are having success in your new role and wish you well. Thank you. Lauren Sheehan, President

Explore other reviews about SofterWare

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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