Good company that listens to its employees - Anonymous employee SofterWare Employee Review

4.0
23 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company management listens to its employees through surveys, suggestion boxes, open door policies, etc. While I've worked for many company that had the same facade, SofterWare actually reads and acts on the suggestions. Employees work closely with management and typically understand with decisions and are in agreement with each other. The company also prides itself on being family friendly and they stick to this. Work/Life balance is fantastic. That's not to say that there aren't times were deadlines aren't the priority, but excessive long hours are not the norm. When my child had something going on at school I was able to attend. Need to spend a day at home because of deliveries/sick child and it's not a problem.

Cons

The biggest problem was historically low salaries. When I joined I failed to negotiate appropriately and believe I'm significantly underpaid (don't we all!). I try to conservatively match my role to salary.com and confirmed my belief. Recent hires appear to be more inline with what I'm seeing online so my personal situation may be my own issue.

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SofterWare Response
10y
As you know feedback in all forms is extremely important to us, and we appreciate the time you have taken to share your experience. In addition to your salary, there are number of other components to your total compensation. We reward our employees for company and individual performance through our incentive program. The incentive is paid on a quarterly basis or you can opt to receive an advanced portion in your semi monthly pay. We believe that every employee contributes to our success and we recognize that through our profit sharing plan. We also have a match for employee contributions to 401K. Our goal is to provide our employees with a rewarding total compensation and benefits package. As a result of our surveys, we’ve formed employee committees to address concerns, including salary and benefits. As a result, we’ve given employees an opportunity to get their bonuses each paycheck, to get a portion of their profit-sharing paid now rather than their 401K, changed our paid time off to make it easier to get the days you need without a reason, and began benchmarking salaries against industry norms so as the company does better, our excellent staff can earn more! Thank you! Kathy

Explore other reviews about SofterWare

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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