Decent company - Technical Support Specialist SofterWare Employee Review

Thank you for your valuable feedback. We take great pride in our salary, benefits, profit-sharing, 401K, and flexibility. In fact, it sounds like you may have left before our most recent changes, including full-time flexibility to work from home or the office, whichever you choose, and profit-sharing added to your monthly paycheck each month. We recognize in this competitive work environment the need to provide career growth and fulfilling work. Our HR team is working with managers to roll-out detailed career planning opportunities. We also offer job shadowing opportunities for people interested in learning more about other roles in the company. For example, we had a former Technical Support Specialist move to a Product Development position after both job shadowing and tuition reimbursement from SofterWare. It is a challenge in today’s remote work world to expand teamwork beyond departments so more employees can work together. We are constantly trying new ways to do so, and we appreciate that feedback. We wish you the best of luck in your future endeavors. -Mike Sernoff, Senior Vice President