Great company for Sales roles no growth for anything else - Anonymous employee Softchoice Employee Review

2.0
25 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-The executive leadership team at this company is solid. If you look at the profiles of the ELT they are relatively new with established careers and the strategy from the ELT is sound -There are career advancement opportunities for employees in Sales positions. You can start as a Account Manager and navigate your way to a manager, outbound, DSM, RVP -Provides all the other perks of other tech companies such as beer cart, bring your dog to work, ping pong tables, onsite gym (if you are into that stuff) -Company has many corporate social responsibility initiatives such as a day to volunteer, Softchoice cares and many other events -ELT really tries to stick to being human and inspiring and handled the shift during the pandemic very well.

Cons

-Below market salaries across the organization. This company would spend more to hire a new employee then pay an increase to maintain an existing one -High turnover. This company struggles to retain top talent so your are left working with mediocre staff. During my time here I would be surprised if anyone stayed longer than 2 years. In sales it can be as short as 6 months -This company is a Sales company first, as such 90% of P club seats are allocated to Sales employees. The criteria for P club is also very straight forward if you are in sales. For non-sales roles you are fighting with other departments (eg Ops, marketing, Sales Ops, Payroll) to get a P club seat and the criteria isn't as straightforward. I can tell you from my experience it really wasn't based on merit -Lack of career advancement opportunities for roles outside of Sales. The company doesn't do a great job with career development for employees. They spend a lot of time talking about the tools (successfactors) but not enough on building a framework for managers to have these discussions -Rampant nepotism at this company. There are managers, senior managers, directors that don't deserve to be in them. If you are an overachiever this can be discouraging to move up in the company because it isn't based on your performance or merit. -This company is very stingy when it comes to spending on employees. The company generates more than $1B in revenue but charges employees $20 for christmas party entry and additional cost if you want to bring a plus one. Not only that you only get 2 drink tickets, and if you are lucky you may be able to expense your ride home. Imagine working for a company that generates that much money but unwilling to splurge once a year for their hardworking employees -As mentioned above ELT is great, SLT not great and therefore not capable of executing company strategy well. The company recently underwent tech transformation as part of digital strategy but SLT members were incapable of execution and roll out was disastrous. -Long tenured employees at the company aren't the greatest to learn from. They just stick around cause their have their money invested in the company shares. So if you are young, driven, and ambitious you will be working for these folks to drive up the share price and cash out

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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