Pros
Customer service attitude permeates through the company
Cons
It's a culture of nepotism. Its not uncommon to see multiple generations at the company, so its who you know. You want DEI? How about hiring the most qualified!!!!! 80% of employees are doing the bare minimum in their role but it gets better. HR recommends these employees get salary bumps instead of trimming the fat. Lower productivity from teams is the rule not the exception. Leaders did not enforcing in ofc days 2x a week but they sure let you know about their badge swiping report. The company announced a 3 day in ofc work week to boost productivity and weed out low performers. Who leaves after you just awarded avg and below avg employees salary bumps. What a terrible HR strategy to retain top performers and "weed out" low performers. So... I went to Edison where I got 20% bump and 1 day in the ofc.