Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Snozone

      Engaged employer

      Snozone reviews

      Decent place to work at - Receptionist/F&B Snozone Employee Review

      5.0
      27 Feb 2026
      Receptionist/f&b
      Recommend
      CEO approval
      Business outlook

      Pros

      Management is nice and always supportive (especially Ross, Nicola and Kerry), colleagues are great and it really feels like a team. Decent company to work for overall.

      Cons

      New starters get thrown on busiest days for first day so the pressure is high and it is not fair for the other employees who have to train them on top of the daily tasks. Long hours in a windowless place (not their fault) so you experience the physics effect of time dilation. Sometimes stupid rules from HQ comes up and customers are not happy about it and we, at reception, will be the first on

      avatar
      Snozone Response
      2mo
      Thank you for your 5* review, and taking the time to provide your feedback. We're really pleased that you feel supported by the leadership team, it is something that is really important to us, so it's great to see that reflected in your feedback. We understand that starting on a busy day can feel overwhelming, and we’re currently reviewing how we onboard new team members to ensure they feel supported from day one. Training and workload balance are important to us, and we’re working to improve this for both new starters and existing staff. We appreciate that front-of-house teams can sometimes face the immediate impact of any changes that are introduced. We aim to provide clear communication and support so staff feel confident handling customer concerns. Thank you again for your honest feedback—it helps us identify where we can do better.

      Explore other reviews about Snozone

      5.0
      6 May 2026
      Ski coach & instructor
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great team from top to bottom. I felt welcome and valued from day 1 and still do every time I turn up. No zero hours contracts, everyone is a team member and looked after properly. Autonomy - coaches are free to run lessons and not over controlled. Management are great with customer complaints and usually can turn anything a guest is concerned about into a positive without having to run and ask permission from someone else.

      Cons

      Can be really busy in high season (weekends) but there's usually support, float coaches, management etc. on the slope to coordinate things. Rope tow destroys gloves.

      avatar
      Snozone Response
      1w
      Thank you for your feedback, we are really pleased to read that you felt supported and valued by the Management team, this is exactly the environment we strive to create for all of our team. Thank you also for your constructive feedback regarding the gloves, we provide these as part of your uniform and therefore take your comments on board.
      5.0
      24 Feb 2026
      Program coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      - Strong leadership from management that is approachable, fair, and supportive, consistently recognizes hard work. They lead by example, maintain high standards, and create a positive and motivating environment for the team. - Friendly and collaborative team culture across departments - Fast-paced environment that keeps the role engaging - Opportunities to take ownership of programs and events - Exposure to operations, customer service, and program management - Good experience for developing coordination and leadership skills.

      Cons

      - Can be very busy during peak seasons, leading to a high workload, but it’s a challenge that keeps the role engaging and rewarding.

      avatar
      Snozone Response
      3mo
      Thank you for taking the time to share such detailed and thoughtful feedback. We’re really pleased to hear that you feel supported by the leadership team and that their approachability and recognition of hard work have made a positive impact. Creating a motivating environment with high standards is something we genuinely strive for, so it’s great to see that reflected in your experience. It’s also fantastic to hear that you value the collaborative culture across departments and the opportunities to take ownership of programs and events. Providing exposure to different areas of the operation, while helping team members build confidence and leadership skills — is a key part of what we aim to offer. We appreciate your honesty about the busy peak seasons as well. While they can be demanding, it’s encouraging to know that you find the fast-paced environment engaging and rewarding. Thank you again for your contribution and for being such an important part of the team.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Snozone jobs | Snozone salaries | Snozone benefits | Snozone interviews
      Snozone reviewsSnozone Receptionist/F&B reviewsSnozone review