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      Snapsheet

      Engaged employer

      Snapsheet reviews

      I had a good experience here overall - Customer Service Lead Snapsheet Employee Review

      4.0
      25 Mar 2024
      Customer service lead
      Recommend
      CEO approval
      Business outlook

      Pros

      There were many opportunities to learn more if you wanted to do so. People were friendly for the most part. The culture was vibrant. Great happy hours and plenty of events to show appreciation to the staff

      Cons

      The lack of attention provided to people in CS. The people "on the ground" know what is happening. Sometimes, higher-ups didn't listen. There was a lack of flexibility in time off. When people got let go in the Pandemic it was awful. They let people go that they most certainly should have kept. People that I personally know really cared about the company.

      avatar
      Snapsheet Response
      2y
      Thank you for your feedback, both positive and constructive. We're glad you found opportunities for growth and enjoyed our culture. We're sorry to hear about the challenges you faced, including communication issues and concerns about decision-making processes. We acknowledge your feedback and always strive to take constructive criticism into consideration as we work to improve. Your advice is valuable, and we're committed to ongoing improvement in all areas. If you'd like to discuss this further, please don't hesitate to reach out to HR@snapsheet.me.

      Explore other reviews about Snapsheet

      5.0
      26 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Permanent remote setup with a functional unlimited PTO policy. The company is scaling well and consistently hitting financial targets with new and larger contracts. Company encourages innovation and creative thinking to solve for the ever-increasing scale and technical challenges. People are genuinely happy here, and it is reflected in the tenure.

      Cons

      Compensation is average and stays pretty flat. There are no performance-based bonuses, equity, or other financial incentives. While the base pay is consistent, the lack of an "upside" or variable pay makes it less competitive for high performers compared to other companies in the industry.

      1
      3.0
      13 May 2026
      Sr. account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work schedule Cool people Competitive salary

      Cons

      No sales methodologies No defined sales process No lead gen

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