Pros
*location *benefits - medical, dental, vision *snacks & drinks *the people/ culture *pay? Kinda It is a pretty building, pretty office and the benefits are great. There’s snacks and drinks of all kinds. The people are fun. As my first job out of college, I gained customer service skills, soft skills and what I don’t want to do moving forward.
Cons
*no commuter freebies *very young *demanding with no rewards *you have to know someone or stay every Friday and make friends with the managers to get promoted *bilingual associates do not get paid more for additional work I think less beer and more help for commuters should be implemented. The company is composed of mostly young people so there is pressure to drink and be part of the after work party culture. Top performers do not get rewarded, they get a “great job” but that means nothing; my hard work should be respected. Promotions are for the ones who do make friends with everyone, the ones who do stay every Friday to drink. Inbounders should be better taken care of. They handle the tough calls yet outbounders get the most rewards for leaving voicemails. Appreciate bilingual speakers, they take more calls, they make their own emails and texts that take time out of their day or create the same amount of resources for them as English speakers have readily available.