- When people leave as people do in startups, it hurts on all sides. Shedding skin is a byproduct of it not being the same place it was a few years ago. Heavy focus on performance and this isn’t for everyone.
- we’re learning as we go, strategy keeps changing until we know what works, means some people can’t do new jobs and that can cause internal pain when change happens
- largely desk job roles are still distributed which means mainly remote work but sounds like a second office is opening soon.
- lean in chapter set up offers peer support unrivalled by line management alone
- if you put in the effort and get actual results (GMV or anything that unlocks GMV and growth) then you get rewarded; leadership team has diversified over the years with key hires across the layers to drive teams through strategy, change and fast paced life at Snappy.