Avoid the Device Division - Account Manager Smith+Nephew Employee Review

2.0
17 Sept 2024
Recommend
CEO approval
Business outlook

Pros

There are some good divisions and good people to work with but big problems rooting that is causing a lot of highly talented reps to leave. I would recommend a BIO role.

Cons

Device division is a nightmare. The products are great, however the company cannot figure the business out. Trying to compete with a company with 95% of the market share when measures are not being taken to equip the reps to get the product to facilities/patients. Low pay. Unattainable commission structure that no one understands. They change the commission plans every quarter, including revoking a MBO. The pay scale is not different in regards to location/cost of living.

Explore other reviews about Smith+Nephew

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

3.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Working across different department, Learning to lead. Consistent work.

Cons

A big pond with a lot of boats but none are connected. It is really hard to grow across and around this company. It maybe global but it doesn't feel like it when it comes to trying to advance your career in a new direction.

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