Great technical work with flawed management - Software Engineer SmartThings Employee Review

3.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The coworkers here are genuinely very smart, capable, and knowledgeable. A lot of the company’s success is driven directly by the development teams, who take real ownership of the work and consistently deliver strong results. From a technical standpoint, there’s a lot to learn from the people around you. - flexible schedule and pto

Cons

The company often feels more developer-run than manager-led. Many of the managers and directors function more as figureheads rather than active leaders, and there is a noticeable lack of managerial understanding when it comes to overseeing employees, supporting growth, and handling people-related challenges. Communication and people skills at the leadership level can be inconsistent, and some individuals come across as more pompous than necessary. This doesn’t apply to everyone, but it happens often enough to impact the overall experience. With stronger leadership, better communication, and more humility at the management level, this could be a much better place to work given the talent already in the organization. Lack of empathy and connection with leadership and employees made going to work less motivated and they pretended like they cared at all.

Explore other reviews about SmartThings

5.0
28 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Given lots of opportunities - Respectful people - Hard work is often recognized

Cons

- Can be extremely fast paced at times - Last minute feature requests from Samsung is not uncommon.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

• Lots of snacks • Some smart engineers

Cons

• Slow moving behemoth due to being a part of Samsung • Toxic positivity culture • Releases software 2 times a years • Leadership constantly strong armed by Samsung • Just laid off 30% of employees, outlook and moral look bad • Samsung is pressuring to take away perks and benefits and force people in office. • In recent layoffs disproportionately terminated women employees

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