18 Feb 2026
Smart DCC Response
2moThank you for taking the time to share your experience, and for highlighting the strong culture within our Procurement function. It’s great to hear how much you value the openness, clarity and empowerment within the team — and that the leadership approach is helping create a space where people feel able to challenge, contribute and influence. We’re really proud of the capability and positivity across the function, so it’s encouraging to see that reflected so clearly in your review.
We also appreciate your balanced reflections on the challenges that come with our external stakeholder landscape. You’re right that the complexity and maturity of those relationships can sometimes make progress feel slower than we’d like. Procurement plays a crucial role in shifting the status quo, and your feedback around bolder engagement, strengthened relationship management and leadership influence is valuable. We will continue sharing this with the relevant teams and senior leaders as we look at how we work more effectively across the wider ecosystem.
Thank you again for being part of the team and for contributing to a culture you clearly care about. If you’d ever like to share more detail or ideas, we’d be very happy to listen.
Smart DCC People Team